Customer Service

Customer satisfaction is achieved simply by our no-hassle guarantee and friendly and knowledgeable staff. We are not satisfied until you are; therefore we are committed to do whatever it may be to obtain your trust and satisfaction. Each person who had a part in repairing your vehicle is dedicated to quality results.

Awards

We were Finalists in 2004 and 2006, and first place winner in 2005, of the National CARQUEST Automotive Refinish Supply Excellence Award. This award seeks to recognize the collision repair business that exemplifies the professionalism necessary to build public understanding and respect for people working in collision repair today. This award was earned based on mission/purpose statement, employee benefits and training, overall technical expertise of the collision center and customer relations.  In 2008 and 2009 we were awarded the Escanaba Daily Press Readers Choice award for Best Collision Center.

Courtesy Cars

We offer free loaner cars to all  our customers provided you have collision insurance. We have a fleet of loaner vehicles available to give you for your convenience upon repair of your vehicle.  We even have several mini-vans available for those with additional seating requirements.  Please ask in advance for mini-vans as they may not always be available.

Guarantee

We at Classic Auto are confident that our service is of the highest standards and feel our many repeat customers have proven that. The quality of the repair received here is second to none and always guaranteed. Your Satisfaction is our Success!

Integrity

Integrity is the difference between a car that performs like new and one that just looks like it. Though we meticulously restore your vehicle's original factory appearance, we are committed to deliver more than just a "cosmetic makeover."  We'll repair your vehicle so it once again meets factory specifications. Once the repairs are complete, you can be as confident of your vehicles performance as you were the day you bought it.

Repairs

When its time to choose a repair facility to care for your car, it all comes down to a matter of trust. Having your vehicle damaged is unpleasant enough without the additional worry of wondering whether the repair work will be accurate and reliable. Here at Classic Auto we want to give you peace of mind that comes from knowing your vehicle is in capable hands and the assurance that it will be completely restored to its original beauty. Classic Auto performs any and all types of body work on all makes and models of vehicles. Body work may consist of a minor scratch, paint work or major collision repair. We offer detailing as well as buffing and polishing. Classic Auto is available to order vehicle accessories of all types.

Technicians

Our technicians are committed to quality and have the skills necessary to deliver just what they promise. Each one of our technicians has completed extensive training, and with hard-earned expertise in modern repair technology, each one is qualified to restore your vehicle to its original condition.